Pastel

How Does The Free Trial Work

Difference between a team admin and team member

What permissions are available to team administrators?

Details on cost of additional users and how to add them to your team.

How To Add Additional Users

A quick guide on how to do a hard refresh on some popular browsers on both Windows and Mac

How to Hard Refresh Your Browser

Turning on your Bookmarks toolbar in various browsers

How to turn on your Bookmarks toolbar

Steps on how to turn off email notifications for your clients

How to stop email notifications for your clients

How To Resume your Old Plan

Contact us to update your invoice details.

How To Update Invoice Information

What happens to your current plan subscription when your payment does not go through or is declined.

How To Update Method of Payment

Brief description of what happens to your account when you cancel your subscription or after the trial period.

What happens when you cancel your current plan or after your trial expires?

A brief description on the differences between our Solo and Studio plan.

What is the Difference Between Solo and Studio plans?

Steps on how to change a free canvas to a premium canvas to enable unlimited commenting time.

How to enable comments on an expired free canvas

How to see the date a comment was left or when a canvas was created.

How To See Full Date Details for Comments & Canvases

Details on what data is stored when you create a Pastel canvas.

Where does Pastel's data reside when a canvas is created?

Commenting on deleted site sections and disabled URLs.

What happens to comments on deleted site sections or if your domain URL changes?

Save by paying annually or as a non-profit organization or early start-up.

What discounts are available to new users?

What happens if you don't specify HTTP versus HTTPS when creating a canvas in Pastel?

Difference between HTTP versus HTTPS

A quick summary of the differences between Pastel team users and guest reviewers

Differences Between Team Users versus Guest Reviewers

Difference between Pastel and our competitors

Valentin Staykov

Farhia

Frequently Asked Questions

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Find answers and get help from Intercom Support and Community Experts

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Track the progress of all tickets related to your company

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