Managing Canvas Notifications

How to turn on/off notifications for any kind of canvas.

Farhia avatar
Written by Farhia
Updated over a week ago

Sometimes as the canvas owner, you may not want to get email notifications about every new activity within your canvas. Similarly, you may want to get notified about new activity in a canvas that is owned by someone else on your team.

You can manage and opt-in or opt-out of receiving email notifications for new canvas activity through that specific canvas' setting!

  1. Just click on your icon located on the lower right-hand side of the canvas and click on "canvas notification settings":

  2. In the setting page that pops up, select the option you'd like.

    1. Choose "All activity and comments" if you want to get email notifications for new activities within that canvas.

    2. Choose "Only replies or activity on my comments" to get notified only about activities related to your comments.

Note about email notifications: we batch all-new activities in a canvas together and send only one email notification every 30 minutes to avoid flooding users' inboxes with too many emails. If a comment is viewed in the canvas or notifications are marked as read in the dashboard, an email doesn't get sent out for that new activity!

In Canvas Notifications

You now have the ability to filter comments within a canvas to only show comments that have new activities. This allows you to easily find what comments are new and not have to "hunt for the red dot". In case of an accidental click, 'Mark all as read' requires you to confirm before the comments are marked as read within the canvas.

That's it for notifications! To learn more about email notifications for accounts and for clients, click here.


Did this answer your question?