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Pausing Comments & Feedback Deadlines
Pausing Comments & Feedback Deadlines

Pause commenting and schedule feedback deadlines on a canvas to keep revisions in scope and give yourself time to action existing feedback.

Valentin Staykov avatar
Written by Valentin Staykov
Updated over a week ago

Even the best-meaning clients can get carried away with feedback. It's never fun to be halfway through implementing a change, only to get a message from your client that they've changed their mind or want to add something.

With Pastel, you can easily decide when you want to get feedback and when you want to focus on implementing what you already have.

Pause Commenting

On our Studio and Enterprise plans, users can pause commenting in a canvas. Click on the blue "Share" button, located under each canvas on your dashboard, or on the lower right-hand side of your canvas footer. You'll see a toggle saying, "Pause commenting".

Click on the blue share icon on the lower right-hand side of the canvas. A blue toggle means currently commenting has been disabled for that specific canvas.

Once commenting is paused, the canvas becomes read-only and no new comments can be left by clients. Your team members can still leave comments and replies, so you can continue the discussion internally as you action client feedback, while still making sure no new feedback will come in until you're ready for it.

When you're ready for more feedback, you can turn commenting back on with one click.

Schedule Feedback Deadlines

Schedule a feedback deadline to better manage when and how long clients can leave feedback. You can choose a time in the future when commenting will automatically be paused.

You can change the scheduled time at any point, or even delete the set deadline.

When a canvas has a deadline, you’ll see the calendar icon in both the canvas footer and the canvas card on the dashboard. Once the deadline is reached, it will change to the “Commenting Disabled/Paused” icon/text instead.

Unpausing a canvas

Click on the blue share icon on the lower right-hand side of the canvas. A blue toggle means currently commenting has been disabled for that specific canvas.

Click the toggle to the left. A grey toggle means that commenting has been turned back on for that canvas. It should look like this:

Now your canvas is ready for new comments! To try out pausing comments, head on over to your dashboard

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